Frequently Asked Questions
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With technology at your fingertips, it can be tempting to research and plan your own travel adventures. However, if you are planning to travel in the near future, here are some reasons you may want to consider working with a travel advisor.
We can save you so much time.
Travel advisors have extensive expertise and knowledge about all things travel.
Travel advisors can provide peace of mind and support.
Travel advisors can save you money.
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Travel agents get access to amazing rates and other promotional offers. Most often, a travel advisor can secure the same or even better rates than you will find by doing your own searches.
In addition, using us as your travel advisors, will add incredible value to your travel experience. You have nothing to lose and so much to gain by using the services of a travel advisor.
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This is a question that many people have who have never worked with a travel advisor. There are many misconceptions that we will do our best to address here.
First, although this might not be the same with every travel advisor, Tied 2 Travel’s services are free to you. We work on behalf of our clients to help them create amazing travel experiences. We do not work for any supplier! This allows us to be committed to you and your travel goals as well as the ability to personalize our service to best meet your needs.
Our main source of income comes from commissions that we earn directly from vendors. When we curate your travel experience and book your vacation, we utilize our connections with hundreds of trusted and reputable suppliers that offer unparalleled travel opportunities. When we do this, it allows the suppliers to spend less money on advertisements and other expenses. Because of this, they are able to pass on a small percentage of the savings to us.
We get paid by the suppliers and you get to enjoy the benefit by receiving exceptional service free-of-charge.
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You can certainly do this. However, it is probably not in your best interest. We are able to provide you with a level of service that you just cannot get from a big online travel site. In addition, we will serve as your advocate and travel advisor before, during and after your travel experience.
When you work with Tied 2 Travel, you can say goodbye to sifting though countless options and reviews to find the perfect trip. We can use our expertise and partnership with hundreds of trusted suppliers to help curate the perfect experience to meet your travel goals.
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Yes! Having planned amazing travel experiences with our family for many years, we understand how much enjoyment some get from vacation planning. If you choose to work with us, we want to serve you in a way that works for you. We can do as little or as much of the planning as you'd like. Plus, you'll get the benefit of having a trusted travel advisor as resource should you have any questions or issues.
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When you reach out to us, we will set up a 30 minute block of time to get to know you, your family and any others you will be traveling with. If you will be traveling with a group, we will want to learn all about your group. During this conversation, we want to hear all about your travel goals and dreams. Where do you want to go? What inspires you to want to visit this destination? Where have you been before? What do you love about travel? We will listen a lot and take lots of notes. We want to make sure that we clearly understand what you are looking for and that we have the initial information needed to start planning your personalized travel experience.
Not only do we want to get to know you, we want you to have an opportunity to get to know us. We’d be happy to answer any initial questions that you have at this time. You can think of it as a quick meeting with friends. We want you come away from the meeting knowing whether or not our services are the right fit for you.
We can do consults in person (if you live in our area), online via Zoom, or by phone. You can choose what you are most comfortable with.
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We have hundreds of trusted business partners that are experts in their respective fields of travel. We know the suppliers we have partnered with provide unparalleled levels of service. We only work with the best!
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We typically will schedule a time to discuss your travel experience options about 1 week after our initial consultation. For some vacations, we will have options for you to review in less than a week. Some custom trips that are more complex may take a bit more time.
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We can book your flights if they are part of a travel package. We do not book “flight only” itineraries.
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The short answer to this question is yes, there are destinations that we will not sell. Your safety as you travel is a top priority for us. We will always filter our travel planning through a “safety lens.”
The world is constantly changing. If there is ever any concern that comes up about a specific destination, we will advise against traveling there and will not plan a travel experience to that destination at that time. We will always ask ourselves, “would we travel there with our family?” If we would not, then we will not send our clients there.
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This depends on each individual travel experience. The best rule of thumb is that as soon as you start thinking about traveling, contact us to get the ball rolling. In many situations, the further out you plan, the better the rates and promotions you can receive. It’s always good to remember that cruise ships, tours, plane flights, and hotels, often fill up months (and sometimes years) ahead of time. Many times it only takes a small deposit to secure your spots. Don’t delay. Reach out as soon as you start thinking about your next travel experience.
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We can help! We will set up a time to chat with you. We want to hear about what travel experiences you have and have not enjoyed in the past. We aslo want to hear what you envision when you think about your next adventure. We will listen as you tell us about each member of your family, their personalities, and the things they love. Based upon our conversation, we will be able to suggest some travel destinations that may fit you and your traveling companions well.
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All individuals departing from the United States of America must have a valid passport. In most situations, the passport must be valid for sic months beyond your dates of travel.
It is the responsibility of each client of Tied 2 Travel to ensure that they have valid travel documentation. This includes but is not limited to passports and visas, which meet the requirements of immigration and other government authorities at every destination to which they will be traveling.
Clients of Tied 2 Travel are responsible for confirming with the United States Department of State or representative government agency of the country to which they are traveling to confirm the requirements for visas and/or other requirements for admission to their destination.
Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the client’s sole responsibility.
A government issued photo ID is required for travel within the USA.
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For the protection of each of our clients, Tied 2 Travel strongly recommends that you purchase trip cancellation and travel accident insurance for every travel experience.
No representation or description of any insurance made by Tied 2 Travel to you, constitutes a binding assurance or promise about the insurance.
When you work with Tied 2 Travel, you will receive an offer of travel insurance in writing. If you decline travel insurance, you will be required to sign form stating insurance was offered and you declined it.
Tied 2 Travel is not an insurance company and assumes no responsibility for the submission, payment or adjustment of any insurance claims. Any claims that may fall under the relevant travel insurance policy must be submitted to the insurance company identified in the policy.
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Cancellations, trip interruptions, and delays are all subject to the terms and conditions of each individual supplier. It is always in your best interest to purchase travel insurance.
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We will help you plan, book, and manage any type of travel experience. In addition to curating and handling all the specific details of your journey, we also will provide lots of helpful tips and reminders as you prepare to make memories. We are here to go above and beyond, adding all those special touches, to make your stress-free travel experience one you will never forget?